Contact

We'd always love to hear from you! Do you have a question about the products or do you want to establish a collaboration - feel free to contact us.

Call
+45 61 69 10 45

Send us an e-mail to
contact@fablewood.net
or write through our contact form

Address
Kochsgade 31 D
5000 Odense

Do you have a question?
Maybe we already answered it here in ourFAQ

Do you need to talk with someone specific?

We all have many different roles, but are of course specialized on some topics more than others - if you have a question or a request which needs to go to someone specific you can see your main-roles and contact information here.

Kristian Sidelmann

Design
tlf. +45 61 69 10 45
KRISTIAN@FABLEWOOD.NET

Rasmus Fiil Svarrer

Sales
tlf. +45 20 312 312
RASMUS@FABLEWOOD.NET

Lars Friis Nielsen

Sales
tlf. +45 31 33 94 44
LARS@FABLEWOOD.NET

Anna Bøgh-Larsen

Digital Marketing
tlf. +45 30 14 37 39
ANNA@FABLEWOOD.NET

Contact Form

FAQ: Frequently asked questions
What's your return policy?

Our goal is to have all our customers fully satisfied and happy with their purchase. If that is not the case then send us a mail at contact@fablewood.net, then we'll find the best solution together.

  • There's 14 days full right of return on products bought in our webshop (Longer right of return in December. Christmas presents can be exchanges until Januray 14th)
  • The period is calculated from the day you receive your order.
  • Return-costs are for you to pay.

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When will I receive my order?

All orders are sent with GLS and will be shipped within 2-3 business days .

We're aiming to ship your order as quick as possible. When it's shopped you'll receive an e-mail with further details. Delivery times will vary depending on your location.
How's my delivery shipped?

Alle orders are shipped with GLS

Why does my figurine look different than on the packaging?

There will always be a natural variation in the wood.

Wood is a natural material and will vary in it's appearance depending on its oar-structure and nuance.

Your final wooden-figurine could therefore look both darker or brighter than the picture on the packaging or our webshop.

Your figurine is in retur completely unique
How do I take care of my purchase?

We have made a guide that shows you how to take care of your wooden figurines so they look almost as good as new.

Click the link to see our youtube videoHow to take care of your wooden figurines